This is one of the most useful posts I have seen on any forum. It can save a lot of time and effort when many wireless devices are in use to change the Smarthub SSID (Network Name) and Password in Advanced/Wireless settings to be identical to those of your Plusnet Hub. You'll then be able to change these settings: Wireless You're wi-fi is on as standard. Depending on the model of your router you may see one of these interfaces: a) Once you are in IP configuration screen, select Enable: "No" under "DHCP Server". If this happens then all that is required is to click Disconnect in the Advanced/Broadband settings, re-enter the username (followed by @plusdsl.net) and password then Connect. No, but if you put the BTB Smart Hub in bridge mode, you can use a better router. You might also want to take a look at this guide to broadband router settings. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar This will open the Hub Manager If you want to make any changes to the hub settings, you'll need the admin password. Choose Both if your router has that option. icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. See here for the format, https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html I don't know if it's the same as your JL email address, the appendix to the username (the bit after the full stop) is different for Plusnet users so you will need to check that out. So I set the router back to Mode 1 and the Sonos stayed connected and works fine. With BT access controls you can manage how your device accesses the internet during certain times of the day. But it's all a bit beyond my ken! After a factory reset both bands have the same BT name but it still isn't displayed as per your second screenshot with a single heading labelled '2.4GHz and 5GHz'. There are no serviceable parts and you risk an, This device has been evaluated for and shown to, comply with European Guidelines when installed, and operated with a minimum distance of 20cm, There is a slight chance your product could be, damaged by an electrical storm. 26-08-2022 BT Complete Wi-Fi review: Mesh Wi-Fi as a Service - Tech Advisor I've just acquired a Hub6/Smarthub from eBay. How to set up your BT Smart Hub - YouTube Then press the power button on the back of the Hub. Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. How do I control the time when devices can access the internet on my Smart Hub? BT Smart Hub Review | Trusted Reviews Available from the 27th of November, the Smart Hub 2 will form part of a new "Complete Wi-Fi" system, which allows BT customers to add extension discs to generate a stronger, more reliable. In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. The image below shows an example of this. BT has a new Hub - the BT Smart Hub 2 - which it claims is the most powerful Wi-Fi hub of all the big broadband providers. BT smart hub 2 connection problem | Sonos Community BT has a few routers the Smart Hub 2 is the newest and is up there with the very best routers offered by broadband providers. If you need to forward a port for both TCP and UDP and your router does not have the Both option, then you need to create two entries. on The primary DNS was a IPV6 address. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. How do I assign multiple Static IP addresses on the Smart Hub. Once you have opened a web browser, find the address bar which is usually located at the top of the screen. The micro filter has a broadband socket for the hub and a phone socket for your landline. I include this as some devices have problems with them in sync. Forward Ports on Your Router for Mortal Kombat 11. How do I use BT access controls (Wi-Fi Controls)? | BT Help Choose BT Access Control from the options. Take a small pointy object (a toothpick or a . If you factory reset the hub before you set it up I would have expected the two bands to have been synchronised by default. The original instructions still work fine but the following should be noted: Moderator and CustomerIf this helped - select the ThumbIf it fixed it, help others - select 'This Fixed My Problem'. A regular mistake made is to plug the DSL cable in before instructed. Gave bulbs no choice but to connect to 2.4 ghz. Recommended - Our free program will setup a static IP address for you. If you ever need to turn it off for any reason, you can use this switch to turn it off. You can view and make changes to your Hubs IP and DHCP settings (if you need to revert to the default settings, theres a Reset to default button on the top right of the page). A BT Smart Hub 2 or similar will be provided by your provider. veneered wood or delicate, Don't use near flammable substances or in a. flammable atmosphere (e.g. Smart Setup is BT's online set-up wizard. BT will now charge customers for keeping their broadband router or TV set-top box after they've ended their contract. Plug one end into the Hub and the other into a wall socket. After a factory reset both bands have the same name but as I described, any attempt to edit causes the router to try to enforce a -5 suffix. Our software does everything that you need to forward a port. So as delivered the bands are not combined per se but they are given the same SSID which is what I've done. All third party trade mark rights, Your new Smart Hub 2 is the first thing you, Manual will be automatically added to "My Manuals", Wireless Router BT Smart Hub 2 User Manual, Network Router BT Smart Hub 2 Quick Start Manual, Switch BT Business Hub 3 Getting Started And Troubleshooting, Switch BT Total Broadband Home Hub 3 User Manual And Troubleshooting, Switch BT Home Hub 5 Information And Troubleshooting Manual, Switch BT Infinity User Manual And Troubleshooting. Mattwilf, smallblueplanet. My reading of your linked post is that it is from someone who wanted to use different SSIDs for the two bands without having -5 automatically added to the end of the 5GHz band. Port Forward - Apps (VNC, Remote Desktop), Port Forward - Internet of Things (SmartHome, MQTT), Port Forward - Media Servers (Plex, Emby, Jellyfin), Port Forward - File Sharing (Torrent, DC++), Port Forward - Game Servers (Minecraft, Rust), Find your router's IP Address in Windows 11, Find your router's IP Address in Windows 10, Find your computer's IP Address in Windows 11. 20h31, 15-01-2019 Registered, in England No. and don't pull, twist or plugs any cables. Just for completeness, the 'Reset to recommended' option does not cover splitting/combining (but nevertheless I did try it - it didn't! - edited In order to do the change go to Advanced Settings -> IPv6 -> Configuration and turn IPv6 address allocation to Off and reboot the router again. Anyone else seen this problem or better still found a way round it? This is an important step that keeps your ports open even after a reboot, power outage, or another type of device or router disconnect. Cable.co.uk is operated and owned by Existent Ltd 2005-2023. The name does not have any effect on the functionality of the forward; it's simply there so you can know why it was created. How do I change the IP address on my BT Smart Hub? | - On This Very Spot Is Complete Wi-Fi only compatible with Smart Hub 2? We think that forwarding a port should be easy. 13-04-2021 Deactivate the IPV6 DHCP on Smart Hub 2 However there is no option available to combine or split the bands, simply changing the original BT network name causes the 5Gz name to change to -5. All you have to do is go into the advanced wireless settings, select the 5GHz tab and change Separate Bands to OFF. Web admin interface of the BT Smart Hub 2 router. Where can I view the status of my Smart Hub? on It is suspected that the cause is that some devices flip flops between the two and either wont connect or have drop outs. Turn everything off. Ask questions and share tips with other people 24 hours a day. BT support Smarthubs even though they are connected to Plusnet, so firmware updates are still automatically applied. BT's Smart Hub 2 is its newest wireless router launched in 2018, which it claims will give you more powerful wi-fi than you'd get from any other major broadband provider. Smart Hub 2 - switch on Wi- Fi Controls BT Smart Hub and Ultrafast Smart Hub - switch on access controls BT Smart Hub and Ultrafast Smart Hub - switch off access controls 15-01-2019 From the Hub Manager go to Advanced settings then My Network then IPv4 configuration. I apologise for sounding sceptical but this is the first time that I have heard of this. Once you have entered your username and password, remember to click the OK button to login to your BT Smart Hub 2 router. BT Digital Voice, Where to Plug Your Phone into the Smart Hub 2 In fact, if you sign up to an ADSL broadband package (offering average speeds of 10Mbps), BT will send you a Home Hub 4 rather than a Smart Hub 2. BT Smart Scan technology Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Once your router is up and running, wed suggest you start making it as secure as possible. 13-04-2021 It should appear as soon as you connect to the Hub and open a browser. Go up to BTs standard fibre broadband package, Fibre Essential, and you get the BT Smart Hub 2; this is also the case with Fibre 1 and Fibre 2. So what makes BTs routers so great? This topic was automatically closed 21 days after the last reply. Go ahead and create a Port Forwarding entry. California Residents: Prop 65 WARNING. Youll find it in Hub Manager or the My BT app if youre on Smart Hub 2. Update - 7th May 2021: BT have issued a new statement: From the Hub Manager home page, go to - Advanced Settings Broadband Routing Enable Bridging When you enable Bridge mode, your hub light will turn orange, your Hub will act as a modem only. I assume but haven't tried that selecting 'Reset to recommended' will in fact synchronise them. Having the same name for both bands has never been an issue and it's a bit of an unnecessary pain having to choose between them. I'm using a BT Smart Hub 2 with my PlusNet broadband and recently purchased 2 Essential BT DECT handsets. In order to do that, open the web page for the configuration of your router (usually 192.168.1.254) and click on Advanced Settings and My Network (the password the hub is going . 16-01-2019 I recommend separating them as some devices dont work when they are in sync. You can turn it on or off. The first thing to do, once youve taken everything out of the box, is to connect your Hub to the master phone socket. This is something that shouldnt be overlooked when searching for a new broadband deal. You can help reduce lag and improve your overall experience in Splitgate by forwarding ports in your router. The Smart Hub 2 for FTTC can be used on FTTP by using a cable and changing the settings to full fibre mode though. 26-08-2022 For example, you can control your children's internet use when you're not about. Which is best depends on several factors but the general rule is that 2.4 GHz works at a greater distance than 5GHz whilst at short ranges the 5GHz channel is faster. If you ever need to turn it off for any reason, you can use this switch to turn it off. Using the BT Hub Manager 13-04-2021 Or follow our Static IP Address guides to setup a static IP address. Restricting the wireless devices that can connect to your Smart Hub 2, Changing wireless settings on your BT Business Hub 5. 15-01-2019 Should have done a bit more researching first. You can also buy a router outright from BT this is primarily an offer aimed at BT customers on legacy packages who may not qualify to get one of the new routers for free, but the Hubs do work with some other providers (were thinking specifically of the BT-owned Plusnet here and maybe some of the other smaller providers: BT routers definitely wont work with Virgin Media, Sky or TalkTalk). What is Smart Setup on the BT Hub? How can I turn it on and off? ): So no obvious way to select combine or split apart from how I define the SSID. In these cases, all that is required is to drop the DSL by either selecting Disconnect in the Advanced/Broadband settings or removing the DSL cable, changing to the Plusnet Username (followed by @plusdsl.net) and Password, then selecting Connect. To improve your home internet set-up, you might want to sign up for BT Halo. don't put in cupboards or, behind sofas) and don't block any vents with objects. It is mains powered and requires a mains socket nearby. Youll need to enable the Bridging feature. Network Name You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. BT Smart Hub 2 Routers | All You Need to Know - Cable.co.uk No problem, I think it a lot of money for a modem/router anyway. After resetting the BT Smart Hub 2 router your username and password will be reverted back to factory defaults. Since then, there have been changes in the firmware and feedback from those who have adopted these hubs has led to further understanding. As a by-the-way I also don't have the 'Configuration / MAC Filtering' options that you do, and my page layout is subtly different but maybe yours is the business or FTTP version? Thanks for your howto posts! I use a BT Smart hub as an additional AP, but it won't work as the router with VM hub in modem mode - I use a third party router insteadBT has FTTP and FTTC hubs, they exist on the Smart Hub 1 and Smart Hub 2 models. to only have 1 SSID. How do I view the devices connected to my Smart Hub? It features seven antennae, next generation wifi and is compatible with BT Complete Wi-Fi. That's why we created Network Utilities. Type 192.168.1.254 in a web browser to open BT Hub Manager. Black Ops IV ping times can be significantly improved by setting up a port forward. How to change BT Home Hub settings - The Big Tech Question (I'm not a network expert and by the time I took CCNA training the IPv6 was just in the books). Im going to get a hub 6 for the same issues with the rubbish plusnet router. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85 https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176 https://www.johnlewisbroadband.com/support/customer-service/server-addresses.html, All versions of BT Smarthub and Smarthub 2 will currently work on your Plusnet account, including the FTTP models, see. 05:35 PM See https://community.bt.com/t5/BT-Devices/Smart-Devices-Only-Work-on-2-4-GHz/m-p/1903131#M6951 If you are forwarding a range of ports, enter the lowest number of that range into the External Ports Start box. A newbie here. From the Hub Manager, click on Advanced Settings, then Wireless. 12:44 PM. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. You'll then be able to change these settings: WirelessYoure wi-fi is on as standard. >. Slide the two parts of the hub's plug together until they click into place. @Prodigy11UK Welcome to the Plusnet forum. Baldrick1. 7:22 PM. 12-04-2021 Find out which main phone socket you have Find out about your Openreach modem Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? Many of us leave them untouched in the corner of the room once theyre up and running, but there are a number of features worth paying attention to, which well go through now. You may need toset up your devices again. Enter your BT hub admin password. However, if it is a case of transferring from BT to Plusnet and the same hub is being retained then this is not necessary. To log in you will need to use a web browser since the BT Smart Hub 2 uses a web interface to access router configurations. If you are worried about security then simply add a couple more characters to your password. 08:45 AM. on 22h11, on We've been using John Lewis fibre 68mbps for the past few months but the wifi has been hit and miss, now getting worse with no help from customer service who just say Wifi isn't there problem even when we are getting 6MBPS while standing next to the router!I want to try configuring BT Smart Hub 2 but wanted to check the above helpful instructions would work on JL before I make a complete mess of everything. Do not get discouraged. A BT Smart Hub 2 router contains a basic firewall to help protect your home network. This way you can seamlessly swap between the two. BT Smart Hub 2 features advanced filters They filter out interference that can negatively impact on Wi-Fi performance. Then click on Advanced Settings. Seems it's a known issue but here is a solution: Solved: Smart Hub - wifi network names problem - BT Community. From theHub Manager, click onAdvanced Settings, thenWireless. How do I create a Port Forwarding rule on my Smart Hub? Only change it if you're having connection problems with your device. Then enter the highest number of that range into the External Ports End box. How to set up BT Smart Hub 2 | Step by step guide | BT Help Connect with more opponents and help improve your online connections in Mortal Kombat 11 by forwarding some ports in your router. (If I have helped you in any way please click the thumbs up. Learn about the BT Hub Manager | BT Help - BT.com I made sure that the setting Enable IPv6 support (SLAAC + RA) was turned off during the Pi-hole DHCP setup and released the IP and renewed again as well as testing on mobile phones. 15-01-2019 15-01-2019 To help with confusion, we have simplified this step for you with this link: Login to your Smart Hub 2 Router. 200 brand new. - edited These are the two alternatives that I get with my hub. It should work fine on a JL connetion. If you've changed it and now forgotten it, you can use the password override feature to set up a new password without losing all your personal Hub settings and configuration, If this is the first time you've opened the Hub Manager, you'll be asked to change your password. Do you have to when setting up.. Democracy - 3 wolves and a lamb voting about what to have for lunch! View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Port Forwarding for Call of Duty: Black Ops IIII. Hopefully rhis may help anyone else who has the same problem View original Can't Connect to Sonos BT Smart Hub 2 Wi-Fi issue Quote Add to favorites BT Smart Hub 2 router 'disrupting' home networks - BBC News By continuing, you agree to our cookies policy. If you've turnedSeparate Bandson, you'll be able to select the channel for each band. The setting procedure for the Smarthub and Smarthub 2 are the same. Our newsletter is packed full of tips and advice, the latest offers and exclusive deals you won't find anywhere else. 25-08-2022 Open up whichever internet browser that you are comfortable with. There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk(s) You would be better to continue using your old home hub. Let us walk you through the steps for opening a port in the BT Smart Hub 2 router. I don't really want this. The only connections must be limited to the power plus either an Ethernet cable or a wireless connection until instructed otherwise. Set up a static IP address in the device that you are forwarding a port to. You'll find access controls for your Smart Hub 2 in the My BT app. If not, then youll be doing it yourself. Finally, I strongly recommend testing to see if you forwarded the BT Smart Hub 2 ports correctly. Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. This is called opening a port or port forwarding. Controllers Compatible With Playstation ClassicThe new wireless adapter a) "Advanced Settings" -> "Home Network" -> "IP Addresses". If the username or password did not work check out our Default BT Router Passwords page. Channels The results in the connection being redirected to BT servers where the Plusnet username is thrown out and the page redirected to the BT trouble shooter. Yes. Changing the IP address of your hub | BT Business There is no advantage in having the Smart Hub 2 unless you want to use it with the extra disk (s) You would be better to continue using your old home hub. Treat all parts with care; don't shock or vibrate them. If you separate them you will find that if you go to your device available network settings you have two SSIDs, both have the same password. Theres no need to worry though, as its a pretty simple process. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. Forwarding some ports for Company of Heroes 3 can help improve your online connections and let you connect with more players. We recommend that, you unplug the power and phone line cord during, If you've got a pacemaker please check with your, Radio signals from this product may cause, The BT Smart Hub 2 contains code that is covered by, In accordance with the GPL, BT has made the, Radio Equipment Directive Declaration of Conformity, Hereby, British Telecommunications plc declares, that the radio equipment Smart Hub 2 (model, number GRV9517UAC34-A-SA) is in compliance, with Directive 2014/53/ EU. Thanks Baldrick1 for your advice and the steps to go through. BT started charging for non returned Smarthubs in December 2019 NOT 2018. Just follow along as we lead you through the process of opening a port in your router. Also, I can see steps 11 onwards but the link for the previous steps seem to be for an older BT router but I guess the steps are the same for Smart Hub 2? The work to change this especially on Linux is horrendous. Using Smart Hub 2 as a modem only | BT Business Save. The latest version, Halo 3+, guarantees you a reliable internet service by providing you with an EE mini router, known as Hybrid Connect, which will boot up if your cabled connection goes down along with Complete Wi-Fi discs that ensure your wifi reaches every room in your home. Here are the ports to forward for Xbox Live: If you are looking for the ports for a different application you can find it by either: Make up a name to put in the Rule Name box. Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. I only use one, static IP. Wireless mode The default mode here is Mode 1. Opening Ports for FIFA 23 using Your Router. Direct from the horses mouth it states; Using Smart Hub 2 as a modem only You'll need to enable the Bridging feature.
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