Inspite of giving all the details, continuous email stating - send it in new format or send more information. Minus one review!A Vodlobby charge appeared on my Credit Card after booking footie tickets. Can I purchase multiple orders in one transaction? Adverse weather with no Government Agency warnings not to travel. Ticketek routinely mismanages ticket processing which should be simple. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Wouldn't refund me for an event I bought tickets for in 2019 that has been cancelled and rescheduled like 6 times because of COVID. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! I've purchased a ticket and my event is tonight! Anything which our Customer Experience Team considers is not intended to be included in this list of valid reasons for refund. ProductReview.com.au has affiliate partnerships. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hopeless website. Fire A report from the fire service and/or police. 4 hours later before I could provide the de, Tried to buy concert tickets and both the website and the app wont let me purchase. How do I contact Ticketek? - Ticketek Australia Tixel is a safe ticket marketplace to trade tickets from Ticketek. The phone message also contradicts itself. Emergency Services Police, Fire and Rescue Service or other Emergency Services. Are Refundable tickets available through Ticketek Marketplace? actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, civil commotion; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. Links relating to the City of Sydney, and NSW in general - please read our rules before posting. PDF Ticket & Entry Conditions is cancelled or postponed by the provider. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law. Through Fair Trading they claimed they refunded the money to an account that was closed the year before. Cutting-edge production - the likes of which have never been seen before in Australia or New Zealand . Can I use a Ticketek gift card or voucher? This isnt the first time there has be a ticketing failure and the incompetence of Ticketek is staggering! It makes you sign up, there are poor instructions, it is not user friendly,it timed me out when I had selected and paid for the tickets. Can't get through via phone, specifically says on their correspondence that a refund will be processed in due course so don't contact them. Please note the name of the Ticketek account must match the name on the refund request for your refund to be approved. I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. What is the Ticketek Marketplace Terms and Conditions for? They have shown no human interaction or intent to refund the tickets I could not refund when I attempted to before the shows.I NEVER received my one (1) ticket for 21 April 2022 (originally for 28 Oct 2021), nor did I get a refund or any other information on what happened to my purchased ticket for that night. Check to see if they have an online lodge system. I am trying to buy tickets but it says unable to lock the ticket. Any temporary relocation for work must be for a period of at least 3 months. I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. I always find it crazy that this large organisation with a mainstream brand name is so consistently dodgy. Ive forgotten my password/My password has expired. A refundable ticket from Ticketek is just another Scam (Mostly) to get more of your money. They will do anything to hide from you. Pleased to meet you, won't you guess my name? We may consider other Emergency Circumstances at our discretion. Instead I was sent the PDF email after the show. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amo A copy of a notice from the examination body, school, college, or university confirming the change of date. I was certainly given the runaround by others who I had dealt with. You may also wish to resell your tickets if you cannot use them. It says that they are open between 9 am and 4 pm but then ends the calls despite it being 12:10 pm! The only reason people buy tickets from Ticketek is they have no other choice. Buying Tickets on the Ticketek Website Step 1 - Sign in to My Ticketek Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. actual or perceived: wildfires, volcano eruption, tsunami, earthquake; war, hostilities, terrorism, civil commotion; strikes and industrial action; imprisonment, repatriation, deportation; poisonous biological materials, radioactivity; Cyber Incident or Cyber Act; state property seizure; naturalization, visa, in-vitro fertilisation, or other appointments; where exposed to any sanction, prohibition or restriction under United Nations resolutions or the trade or economic sanctions, laws or regulations of the European Union, United Kingdom or United States of America. Many of us haven't booked on line since COVID started, The site is worse than I remember. Is it cheaper to book online or through a travel agent? I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! Privacy (data erasure request) Booking The pre-planned and pre-booked service(s)/event(s)/flight(s)/ticket(s) transacted with Us by You. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). Doctor A qualified medical practitioner registered and licensed with a recognised professional body. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. means cancellation or significant delay of flight(s) which, Breakdown A copy of the call out note from, means weather where a Government Agency has issued warnings not to travel which entirely prevents. Please also read the General Conditions of Refund. Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. Honestly you have the same level of risk buying the tickets last minute from a random on gumtree. It goes against our guidelines to offer incentives for reviews. Maximum refund value will not exceed 10,000 GBP or local currency equivalent. I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. So thanks very much! After seat selection there is no obvious button to press to advance the the payment stage - the 'shopping trolley' disappears. How insensitive is that. My mate's dad got covid (positive RAT) and so him and his household opted not to come up to Brisbane that weekend. Wemay refund where You are unable to Attend Your Booking because of one of the following reasons associated with Covid-19: We dont refund where Youare worried about catching Covid-19 or where Your travel plans are affected by Covid-19 restrictions. They rapidly charged my credit card, then didn't provide the tickets. Doors Open: 5:00pm Ticketek Marketplace Safe, Fast and Verified ?DO NOT BUY TICKETS FROM TICKETEK! Everybody else looks like a paedo. This is not an insurance policy. Clunky unhelpful booking site for Mary Poppins Melbourne. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. Verification can help ensure real people write reviews about real companies. Not that they are necessarily wrong, but people often don't comment when things go routinely right. Anyone waiting for refunds from Ticketek? Ghosted for 6 months now I went through other issue option and submitted claim to have tickets moved to later date(mary Poppins). Any vehicleYouplan to use during theBooking. Ticketek Marketplace - Buy and Sell Tickets Press J to jump to the feed. means a requirement to move address imposed on. Safe, Fast and Verified So sorry. Like I legitimately want to spend time with a sick relative and they want me to upload a doctors note proving she has cancer? Safe, Fast and Verified To apply for a Refund simply click on the link in your booking confirmation email, or click here. A copy of a notice from the examination body, school, college, university confirming the change of date. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience.Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. Doctors note or Medical Certificate confirming: means unexpected disruption or failure of the public transport network which. Please also read the General Conditions of Refund. Sell tickets directly from your Ticketek Account. Ticket Refund Policy means the Cricket Australia Refund Policy for the relevant Match (as amended or updated by Cricket Australia from time to time, a copy is available at . I have now been trying for a refund for 6 months. It's criminal and needs serious investigation. etc. Ticketmaster Resale | ProductReview.com.au Are there any age restrictions enforced on my event? Ticketek Marketplace - Buy and Sell Tickets Ticketek Australia | ProductReview.com.au Simply do not try to contact them in any way shape or form.Worst customer service. Share. Can never get a refund on tickets and/or speak to someone within Ticketek. No worries, as your cousins for a DOCTORS NOTE STATING THEY HAVE CANCER AND YOU WANT TO SPEND TIME WITH THE FAMILY. Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. Times are approx. Are Refundable tickets available through Ticketek Marketplace?
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