Aritzia has closed all 95 of its stores as a precaution during this coronavirus crisis. How can I get this? Thanks to our Aritzia Community Health & Safety team and the enormous efforts of so many including each and every one of you there has been no confirmed community-spread of the COVID-19 virus within any of Aritzias spaces. Text HELP for help or STOP to opt out. These recommendations are applicable to Alberta and may differ from other jurisdictions. Note: If you checked out as a guest, a return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund. To order Aritzia store in Metro Vancouver closed over potential COVID-19 To our people, Im incredibly proud of all of your hard work, commitment and flexible endurance. For every package purchased (you can pick up the Diamond package for $100. The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. Not only did this aesthetic reflect consumers' stay-home reality, creating styles they could see themselves in it also, in many ways, called upon the influencer-popularized It-girl aesthetic, through which Gen-Z millennials are used to shopping online. Packages are free of charge for licensed Canadian female healthcare workers, including doctors, nurses, and healthcare aides caring for COVID-19 patients in hospitals, COVID-19 assessment centres, and long-term care homes. "All companies plan for challenging times, however a global pandemic is well outside of normal business planning," Hill says in response to the feedback. When typing in this field, a list of search results will appear and be automatically updated as you type. It wasnt easy seeing all our boutiques closed and the corresponding decline in our revenues and our profitability, said CEO Brian Hill during a conference call with analysts Thursday after the company released its first-quarter financial results. I dropped an item off at a store for repair. Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. Let's continue to take care of each other," continued Mr. Hill. So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. Often but not always, forward-looking statements can be identified by the use of forward-looking terminology such as "may", "will", "expect", "believe", "estimate", "plan", "could", "should", "would", "outlook", "forecast", "anticipate", "foresee", "continue" or the negative of these terms or variations of them or similar terminology. Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. Frontline healthcare workers sanitization standards pre- and post-shift require a washable, easy-wear wardrobe to be worn to and from work to prevent the virus spread. Items must not be washed, worn or damaged. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. At this time, Aritzia is not working with organizations like the the Black In Fashion Council or EveryStylishGirl's Career Advancement Directory, but they are working with external D&I experts, as well as making a contribution to the NAACP and Black Lives Matter. presentation-ready copies of Toronto Star content for distribution Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. Aritzias adjusted net loss was expected to be 25 cents per share on $108.5 million of revenues, according to financial markets data firm Refinitiv. Our boutiques are officially reopening. For every package purchased (you can pick up the Diamond package for $100 or the Double Diamond for $200), Aritzia will donate two back to the community on your behalf. In reaction to the earnings, one retail analyst said the retailer is firing on all cylinders.. "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Aritzia Refund Policy. If youre returning multiple items, please try to include all items in one box and use one Return Label (even if they arrived in separate shipments or boxes). As a followup to this capsule collection, Aritzia released a limited-edition collection, Cause Mom, in time for Mothers Day. When search suggestions are available use up and down arrows to review and enter to select. Aritzia Community Relief Fund + Our People. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity . Hours are as follows: Aritzias net revenue for the first five weeks of the second quarter were down 25 per cent to 30 per cent compared with the same time last year, said chief financial officer Todd Ingledew. Aritzia is significantly increasing precautionary measures to ensure the well-being of its Concierge and Distribution Centre employees. If youre returning items from multiple orders, please contact Aritzia Concierge to set up your return. When asked if Aritzia has plans to expand its size offering to better represent the American shopper, Hill shares that there are plans to "offer this in some products." What if I need to return or exchange something? Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. Consumers from New York to Vancouver were shopping for elevated, modern essentials IRL until, of course, things changed. Sorry, no refunds to original form of payment for sale or discounted items. Section: COVID-19 Return to Work on Campus Series Policy Number: 1102 Responsible Office: Human Resources Effective Date: 7/30/20 Revised: 9/28/21; 11/2/21; 1/13/22; 10/19/22 POLICY. In our few workspaces that do remain open, we are taking industry-leading precautions to keep our teams healthy and safe. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. To order copies of Each Community Sponsor Package consists of two of Aritzias most-loved Tour t-shirts and two pairs of iconic Aritzia Atmosphere leggings all featuring the custom heart-inspired Aritzia Community logo. While 2020 has posed unprecedented challenges, its also illuminated all that we have to be so thankful for. New launches for Aritzia this year include swim, Aritzia fans, which include A-list celebrities. To guarantee its continued success, Aritzia will need to going beyond beautiful products, glossy storefronts and new categories, and ensure, first, that the brand represents, makes space for, and champions all people. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. Its critical to note that this is merely the beginning the brand knows it has a lot of work ahead. (To date in fiscal year 2021, which started March 2, 2020, Aritzia has opened two new boutiques and expanded or repositioned two existing boutiques in Canada, and opened five new boutiques and expanded an existing one in the United States. Also on the topic of representation, Aritzia has faced criticism in the past for not offering a wide breadth of sizes. Aritzia says it's increasing precautionary measures to ensure the well-being of its concierge and distribution centre employees. permissions/licensing, please go to: www.TorontoStarReprints.com. See How to Mail Back an Online Return for more information. Opinions expressed by Forbes Contributors are their own. Clients will be able to continue shopping Aritzia's Everyday Luxury offering through aritzia.com for the time being. Your order is safe and secure at the store location and you can pick it up as soon as our stores reopen. Despite the challenges, our beautiful product assortment, best-in-class distribution centre, aspirational website, and response from our loyal clientele led to e-commerce growth in excess of 150% through the end of May 2020.. As soon as your return is complete, we'll e-mail you and let you know. This post has been updated from its original form for clarification. The brand is also leaning in on its Diversity & Inclusion initiative, which is newly committing $1 million CAD to internal improvements. Aritzia marketing calls and texts may use an automatic telephone dialing system. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. Some Canadian Retailers Are Saying Bye To Free Returns & Here's Where All emails will be sent by United States of Aritzia Inc. | 611 Alexander Street | Vancouver, BC | V6A 1E1 | Aritzia.com Hey! While most comments typically receive responses from the brand on social, the comments that pressed Aritzia on the directive went unanswered, with some users reporting that their comments were deleted. So we did not layoff or furlough anyone as it related to COVID-19. (Aritzia currently has approximately 4,000 team members.). Cision Distribution 888-776-0942 ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS More information about coronavirus waivers and flexibilities is available on . Jennifer Wong, COO and president at Aritzia, Photo Credit: Evaan - https://evaan.com. Free shipping & free returns on all orders, all the time. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity to expand its business amid the global pandemic. Immunization providers should follow their regulatory/employer guidance for reporting . Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. If you purchased an item in-store 10 days before a boutique closure, or through Call & Collect after a boutique closure, you have 14 days to return or exchange at the original boutique of purchase once it has reopened. Aritzia closing all stores until further notice due to COVID-19 "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. Box 500 Station A Toronto, ON Canada, M5W 1E6. Sales growth inthe United Statessustained unprecedented momentum, increasing 115% and representing 44% of our total revenue in the quarter, Hill said, in the company release. Aritzia Gifts Clothing Care Packages to Healthcare Workers | POPSUGAR Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. Net revenue increased by about 63%, or $175 million, to $453 million, up 70%, or $186 million, from two years ago. See, Click to View our Accessibility Statement. Right now, all proceeds will go to the Aritzia Community Relief Fund to support families. Where impact and internal change are concerned, its an ever-evolving process. Thirty had reopened by the end of the quarter and 89 as of July 9. It does so through three pillars of impact: poverty alleviation, mentorship and job readiness. We recognize that others are dealing with far more complex and impactful challenges than where we find ourselves. The Company designs apparel and accessories for its collection of exclusive brands. Despite the drop in overall revenues, e-commerce sales grew more than 150 per cent during the quarter. For purchases made online, you can return your purchases online and in store. Description. We feel a tremendous amount of empathy for those affected by COVID-19, and like all of you, were extremely grateful for our fearless frontline workers. For more details about our return and exchange policy, see. And well continue to do so as we begin to reopen our boutiques thoughtfully, safely and on a case-by-case basis. From your order detail page, select Return Items to fill out the return request form. Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. Get government help during the COVID-19 pandemic with rent, student loans, food stamps, meal programs, funeral expenses, and more. Warm wishes and happy holidays to you and yours. 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value Women to the Power of Women is a simple equation that drives us and our beliefs forward by amplifying womens voices to make exponential progress towards gender equality and inclusivity for all, Wong explains. Aritzia Inc - Aritzia Provides Business Update on COVID-19 Here at Aritzia, you, our loyal clients, are at the heart of what we do and why we do it.